Virgin Mobile Internet Review

Virgin Mobile, a subsidiary of Bell stands out with its affordable prices and small internet plans for customers on a budget. Virgin internet is one the best in Canada as they offer impressive internet plans for all types of customers.

Are you looking to switch to Virgin Mobile or just curious about their service? Here’s a Virgin Mobile Internet review to understand their services and plans.

About Virgin Mobile

Virgin Mobile became a subsidiary of Bell in 2009, offering internet services in Ontario and Quebec. They offer some of the lowest plans and although their network works on Bell Mobility infrastructure, they operate separately from Bell.
Some of Virgin Mobile’s main competitors are Fido and Koodoo as they offer almost similar services. Virgin Mobile customers enjoy access to Virgin Mobile hotspots across the city centers, travel deals, low-cost plans, discounts, and so on.

Virgin Mobile Internet

Virgin Mobile offers plans with a speed that ranges between 25 Mbps and 100 Mbps for $50 to $70 per month. They only provide monthly contract plans, and you will only be able to pay per month. One of the best things about their plans is that they don’t have hidden charges, and you won’t pay extra to rent or install a modem.

Virgin Mobile currently offers 3 home plans; all comes with unlimited data and free installation. These 3 plans include;

1.    Basic Plan

Basis Plan is the cheapest Virgin Mobile internet plan. It costs $50 per month for a download speed of 25Mbps and an upload speed of 10Mbps. This plan is great for users who only need their internet plans for social media, internet browsing, and emails.

2.    Intermediate Plan

The download speed for this plan is double the basic plan. At $60 per month, you will get a download speed of 50Mbps and an upload speed of 10Mbps. This is a popular plan considering you it’s only a little difference between its price and basic. It’s suitable for users who download large files am stream consistently.

3.    Advanced Plans

This is Virgin’s most expensive plan, and it costs just $70 per month. You get a download speed of 100Mbps and an upload speed of 10Mbps. It’s best for those who stream movies, videos, or games in HD. Also, if you have a larger household, this plan will be more suitable for you.

What Else Should I Know About Virgin Mobile Services?

  • Unlimited Data:

Virgin Mobile internet packages are unlimited plans, which means you don’t have enough to use every month without worrying about data overage charges and speed limits.

  • Exclusive Offers:

Virgin Mobile offers attractive offers to their long-standing customers. There are various offers, including discounts on beauty and fashion brands, concert tickets, deals on travel and hotels, entry to movie screenings, and more.

  • Monthly Contract:

Virgin Mobile month-to-month billing makes it easy to choose a plan suitable for your needs and cancel at any time if you want to switch to another plan or are no longer interested in Virgin mobile services/.

  • Mobile TV:

Virgin Mobile offers TV services at $8 per month, where you gain access to over 40 channels, 5 hours of Wi-Fi viewing and streaming over data.

  • Online My Account Access:

You can track your internet use, pay bills on the Virgin Mobile app or online account service.

  • Mobile Plans:

Virgin Mobile offers Call, text, and data plans for Mobile plans. They provide both prepaid and postpaid plans.

  • No Activation Fee:

Virgin Mobile charges no activation fee for their internet services

  • No Modem Fee:

Everything you need to pay to access Virgin Mobile’s internet is in the plan charges. You won’t need to pay extra for modem rental or installation. You can even get a technician to work on your installation at no extra fee.


How’s Virgin Mobile Coverage and Network?

Virgin Mobile Canada operates on the Bell network. Since Bell has a solid coverage across Canada, network isn’t something to worry about with Virgin as long as you are within the provinces that their services reach.

Virgin Mobile covers Quebec and Ontario. To know if Virgin Mobile internet covers your area, put your address in the coverage map here.

Do They Offer Phone Financing Plans?

Virgin Mobile offers phone financing plans for customers who need a phone for their mobile plans. They have Silver, Gold, and Platinum plans with a 2-year contract. However, if you prefer to bring your phone, there are plans for you too.

Does Bell Own Virgin Mobile?

Yes. Virgin Mobile has been a subsidiary of Bell since 2009. While Bell offers large plans, Virgin Mobile caters to customers who need low-cost plans. Virgin Mobile also operates on the Bell network.

Is Virgin Mobile Internet Good?

Many customers enjoy the services and extra member perks that come with using Virgin Mobile services. They have a generally good network as long as you in a province their network reaches.

Does Virgin Mobile Have Home Internet?

Virgin Mobile offers 3 home internet plans, the basic, intermediate and advanced.

Is Virgin Mobile Unlimited Internet?

Virgin Mobile internet packages are unlimited but at varying speed. The higher the speed, the higher the costs. So before you sign up, check to see the speed suitable for your needs.

How Much Does Virgin Internet Cost?

Virgin Internet plans start from $50 for a download speed of 25Mbps. And the maximum speed, which is 100Mbps, costs $70.

Does Virgin Mobile Offer Wi-Fi Calling?

If you have a supported mobile device, you can make Wi-Fi Calls at no extra charges. You can also check their Wi-Fi Calling page for additional information on how it works.

Can I Tether My Device?

You can tether your smartphones with an active Virgin Mobile data plan. However, it’s essential to monitor your data usage during tethering as it uses data faster than the standard rate.

Do I Have To Pay Modem Installation Fees?

Virgin Mobile doesn’t charge for modem installation or usage. Installation is free, and modem rental is already included in your subscription.

Do I Have To Pay a Cancellation Fee?

No. You can cancel your subscription at any time, and it’s free. However, you will have to return the modem once you disconnect from your Virgin subscription.

Do They Offer Bundling Services For TV and Phone?

No. Virgin Mobile offers different packages for TV and phone, but you can not bundle them with your Internet services. However, you can get promo offers and discounts on some internet plans.

Does Virgin Use Cable or DSL?

Virgin Mobile internet service uses DSL.

Will I Get a Modem?

Your internet subscription comes with a modem at no extra cost.

Who Can Use Virgin Internet?

Anyone as long as you in Quebec or Ontario. Virgin Mobile is limited to those locations and will not work if you are somewhere else. If you live outside Quebec and Ontario, Virgin may not exactly be the best option for you.

How Do I Sign Up For Virgin Mobile Internet Packages?

Easy. All you need to do is visit the Virgin Mobile Internet page, then browse through the plans and select one of your choices. You will be prompted to fill a registration form with your details, and a representative will reach out to you with a confirmation of your registration.

Once your registration is confirmed, you can schedule an appointment to get a modem and installation. Ensure you check for your plan’s availability before signing up.

Who Do I Contact For Inquiries?

You can reach Virgin Mobile via their customer service contact at 1-888-999-2321 or visit the help service through their online chat services on their website. You can also walk into any Virgin Mobile store near you.

Pros and Cons of Virgin Mobile


·         Offer unlimited data plans

·         No contract plans available

·         Exclusive offers, discounts, giveaways, and promotions

·         Strong network

·         Wide coverage

·         No data overage charges

·         Self-installation available for modem

·         No fee for modem rental

·         No credit check required

·         Affordable plans

·         Fast speed and full home coverage


  • Reaching customer service may take a while
  • Limited upload speed. Upload speed on all plans doesn’t exceed 10Mbps
  • No bundling services available
  • Limited availability, only available in Ontario and Quebec

Bottom Line

Virgin Mobile is a low-cost internet provider with internet plans starting from $50 per month. You may also qualify for their exclusive offers, the including monthly rebates, discounts, travel deals, VIP experiences, and a lot more. Meanwhile, since their speed doesn’t exceed 100Mbps, you may want to check out other providers if you need Fibre speed internet services.

1 Comment

  • Absolutely the most unreliable internet service. Ours is down 5 to 10 times per day. Tech support and Customer Service do nothing to help and cannot define the problem let alone fix it but still expect me to pay for a service they cannot supply.

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